The Bribie Island community will have improved access to Centrelink and Medicare services with the opening of a Services Australia Agent on the island.
Minister for Government Services the Hon Linda Reynolds CSC said the Agent would help people access government services including Centrelink, Medicare and Child Support, and have self-service facilities.
“My colleague, the Member for Longman, Terry Young, has strongly supported improved access to government services for Bribie Island residents,” Minister Reynolds said.
“Services Australia conducted an Expression of Interest process to identify a host organisation to provide the Agent service. I am delighted that the Bribie Island Neighbourhood Centre in Bellara begun delivering the service on Monday 19 April 2021.
“People will be able to visit the Agent and use self-service equipment, scan, print and upload documents and receive advice on how to register for and use our digital services with confidence.
“Increasingly people are conducting their business with us online and Agent staff receive extensive training to help the community access these digital self-service options.”
Mr Young said he was pleased the Bribie Island community would have better access to key government services through the new Agent.
“I’m so please that this service will be up and running on Monday,” Mr Young said.
“Many people on the island have told me what a massive difference this service would mean for them and I’m delighted to get it delivered.
Mr Young also said “The agent(s) will offer face-to-face support for inquires relating to Centrelink, Medicare and Child Support so Bribie residents don’t have to leave the island.”
While the service is now open to the public, the staff are currently undergoing training so please understand there maybe a slight delay until the volunteers are all trained up. So please be patient with them.